When we got Laura, to be perfectly honest, we could only describe her as being a Godsend. We had been having some issues and it took a while to find the best person to support me. As a mentor we found Laura to be extremely professional. I am the sort of person that needs help with understanding language, she was able to quickly get to grips with my course. Despite not having a big knowledge of music, she was able to help me understand all the things I needed to do to work to the best of my ability. She gave me additional time when needed and did not make me feel I had to have all the answers as she would help me and direct me to the relevant departments/materials. This gave me a lot of confidence and because of this, I got really good marks for my assessments. As a family, we strongly recommend Laura and feel she is a great asset to anyone with difficulties and is simply the best mentor you could ever have.